YMI Terms of Service
Effective 2026-10-19
Scope of application and consent
Last updated: October 19, 2026
The following terms (hereinafter referred to as "these Terms") constitute a legal agreement between you (hereinafter referred to as "you" or "user") and YMI (hereinafter referred to as "this platform", "we" or "us"), and apply to your use of the various contents, tools and functions (hereinafter collectively referred to as "services") provided by YMI website platform (hereinafter referred to as "website") and mobile applications (hereinafter referred to as "applications").
Please read these terms carefully before using the service. When you use or access this platform, it means that you have read, understood and agreed to be bound by these Terms. If you do not agree with any content of these terms, please stop using this service immediately.
If you are using the Service on behalf of a legal person or other entity, you represent and warrant that: (a) you have the authority to agree to these Terms on behalf of that entity; (b) these Terms have legal effect on that entity.
If you have any questions about these Terms, please contact us by email: support@ymi.app
1. Service content and account management
1.1 You must be at least 13 years old, or the minimum age for use in your jurisdiction. If you are under 18, you must obtain the consent of your parent or legal guardian before using the Service.
1.2 After registering an account, you can create an AI character through this platform and interact with the character in various forms such as sending messages (including text messages, voice messages, image messages).
1.3 You are not allowed to share your account with others, and you should keep your login information properly.
1.4 You are responsible for all actions and usage under your account and ensure that you do not violate these Terms.
1.5 If it is determined that this clause has been violated, the platform has the right to deactivate or terminate account services at any time.
1.6 After your account is terminated, your previously stored information and purchased products may not be retained or refunded.
1.7 We will try our best to provide stable and reliable services, but we cannot guarantee that they will be available at any time or will not be interrupted. This service may integrate or link with third-party applications and devices, and you must abide by the third party's terms of use and privacy policy.
1.8 Although we will try our best to provide stable and reliable services, please understand that you are responsible for the impact of content errors, third-party information distortion, or AI model generation results that may not match expectations due to the use of this platform. This platform is not responsible for any compensation, but if you think you have encountered a major system error or data loss, please contact us and we will assist within a reasonable range.
1.9 We reserve the right to modify these Terms and Service Content at any time and will try our best to notify you in an appropriate manner.
2. Purchase and Subscription
2.1 You agree to pay all relevant fees in accordance with the rates and terms in effect at the time of subscription or purchase. The Platform may process payments through Dodo Payments, Apple App Store, Google Play, or other payment service providers expressly listed in the purchase process ("Payment Providers"). You should pay the relevant fees for subscriptions or specific advanced features according to the actual purchase channel and the information contained on the checkout page.
Refund standards, billing cycles or payment failure handling methods will be handled in accordance with these Terms, the conditions displayed at the time of purchase and applicable laws. The price and availability of goods or services may be adjusted at any time according to market conditions. Please refer to the information contained at the time of purchase. Unless otherwise explicitly stated by the platform or there are mandatory refund provisions under local laws, fees paid will not be refunded in principle.
You also agree that: (a) Payment may incur different handling fees and taxes due to exchange rate differences, cross-border payments or regions; (b) We or relevant payment providers may calculate and collect the taxes payable based on the billing information you provide.
2.2 Your account purchase or subscription will grant a certain number of YMI virtual tokens (hereinafter referred to as "rice grains" or "currency"), which are used to unlock member-exclusive services or specific functions.
2.3 The currency obtained is limited to platform content creation and interactive use, and may not be transferred, redeemed or used for purposes other than the platform.
2.4 Once the currency is purchased, in principle, it cannot be refunded or converted into other values, nor may it be transferred to other accounts, unless otherwise provided by applicable laws.
2.5 The transaction is deemed to be completed only after the order is notified by the platform or the relevant payment provider (including but not limited to Dodo Payments, Apple or Google) via email, application notification, SMS or other confirmation mechanism.
2.6 After the end of each period of subscription, the currency given or included in the current period will become invalid and automatically cleared by the system. If you upgrade your plan during the subscription period, the rice grains in the original plan may become invalid immediately and no refund will be given. It is recommended that you completely use up the rice grains of the original solution before upgrading. As for the rice grains you obtain through separate purchases, unless otherwise stated on the purchase page, there is no expiration date and can be used continuously within the platform.
2.7 Subscriptions will automatically renew unless you cancel before the end of the current billing period. If you subscribe through the Apple App Store or Google Play, please cancel on the subscription settings page of the corresponding store and abide by the cancellation period displayed in the store; if you subscribe through the Dodo Payments webpage, please cancel through the Dodo Payments customer portal, or use the customer service contact information provided in the transaction confirmation email to apply for cancellation. Upon cancellation, refunds will not be prorated for the remaining billing period, unless otherwise provided by applicable law or purchase terms. If you encounter problems during the cancellation process, please contact support@ymi.app.
2.8 If the payment provider cannot successfully collect the payment, you may still be responsible for the payment of the fees incurred; the platform may also suspend your membership or subscription services in accordance with the applicable payment and subscription terms until the payment problem is resolved.
2.9 If you cancel your subscription, the subscription benefits will generally last until the end of the billing period for which you have currently paid, after which the membership functions will be terminated. When subscription renewal payment fails, this platform or payment provider may suspend or cancel your subscription qualifications and membership services.
2.10 If the platform discovers that you have obtained currency through illegal means (such as unauthorized deposits, theft, refund arbitrage, etc.), YMI has the right to deduct the currency, suspend account functions, or take other necessary measures to protect the rights and interests of the platform and other users within the scope permitted by applicable laws.
3. AI-generated content
3.1 The AI model provided by YMI can automatically generate content based on your input prompts. You are responsible for the content you submit, post or otherwise use, including ensuring that the content does not violate any applicable law or these Terms. Unless otherwise expressly agreed, the platform does not claim ownership of AI-generated content; you may use such content subject to complying with relevant laws, these Terms and third-party rights.
3.2 Because AI generation is the result of machine learning calculations, its output is uncertain and may be wrong, incomplete, or inconsistent with input expectations. Its quality, logic, or accuracy is not guaranteed. Please use your own discretion and judgment when using it.
3.3 Please do not use the platform to generate any content that is illegal, illegal or infringes upon the rights of others in your region, including but not limited to content that is pornographic exploitation, threats of violence, hate, fraud, infringement or violation of third-party privacy.
3.4 The generation service can only be used through the official website or application interface of this platform. If you have any commercial connection or API usage needs, please contact: support@ymi.app.
3.5 Please do not use the content generated by AI as a basis for formal advice or judgment on legal, medical, financial or other matters requiring professional qualifications, nor as the sole basis for decisions that may have significant legal or substantive impact. The text or voice content produced by the platform is for entertainment, communication and creative reference only.
3.6 This platform is designed to provide virtual character interaction and emotional companionship services. We strictly adhere to applicable laws and third-party platform policies, including the Google APIs Terms of Service. It is strictly prohibited to use this service or its underlying interfaces for any unlawful activities or infringement of others' rights, and specifically prohibited to create, generate, upload, distribute, or facilitate the distribution of AI-generated Non-Consensual Intimate Imagery (AI NCII), non-consensual pornography, deepfake exploitation, or child sexual abuse material (CSAM/CSAE). This service does not use Google APIs to generate images. In the event of any violation of these rules, the platform reserves the right to immediately suspend or terminate the account and cooperate with law enforcement authorities.
4. User content upload and authorization
4.1 You shall be fully responsible for any content you upload, publish, publish or provide on YMI, including but not limited to obtaining the copyright, portrait rights or other legal authorization related to the content. If any dispute arises or a third party claims rights or legal liability due to the content you upload or authorize, you shall be solely responsible for it.
4.2 You represent and warrant that you are the legal creator of the content, own all relevant rights, or have obtained sufficient authorization for uploading and display on the platform. If the above statement is violated, this platform has the right to remove the content and restrict your use rights in accordance with these terms and applicable laws.
4.3 Please do not upload any content that is illegal, untrue, infringing, misleading or contrary to public order and good customs. If the platform has reasonable grounds to suspect that such content involves risks, it has the right to decide at its own discretion whether to make it public, remove it from the shelves, or delete it, and notify you when required by applicable laws.
4.4 You retain all copyrights and rights to your original content, but you agree to authorize YMI to display, store, copy, reprint, transcode and publicly use the content in a royalty-free, non-exclusive, sublicensable manner worldwide for the purpose of providing, maintaining and improving the Service. The scope of this authorization is limited to what is reasonably necessary to provide the service.
4.5 If you choose to make the content available for other users to use, adapt or recreate (such as public photo frames, characters, background templates), you agree to authorize other users to use and derive the content within the platform in accordance with the terms of this platform; this authorization will not exempt other users from their obligations to comply with applicable laws and third-party rights.
4.6 YMI does not claim ownership of the content you upload, nor does it guarantee the opinions, expressions, descriptions or character settings involved in user-generated content. Liabilities which are not permitted to be excluded by law shall not be affected by these Terms.
4.7 If you download, access or use any content from the platform or other users, you should evaluate its legality and applicability by yourself and bear the relevant risks.
5. Liability Statement and Disclaimer
The services and platform functions provided by YMI are provided on an "as is" and "as available" basis. To the extent permitted by applicable law, we do not provide any express or implied warranties for platform content or user experience, including but not limited to merchantability, fitness for a particular purpose, non-infringement or non-interrupted operation. You understand and agree that the use of the Service to output content is at your own risk, and that the output should not be regarded as the sole basis of fact or source of specific information, nor should it replace professional advice.
To the extent permitted by applicable law, we do not guarantee or undertake:
• The service can meet your specific needs or expected results;
• The content will be error-free, uninterrupted, current, accurate or secure;
• The results of using the content have specific benefits;
• System errors can be eliminated or repaired immediately.
Platform intermediary statement and disclaimer:
• YMI provides tools and space for user-generated content (UGC); we will not necessarily review the content uploaded, produced or shared by users in advance, nor will we participate in the creation or editing of each content;
• If a third-party rights holder believes that platform content involves infringement, please submit a notification via support@ymi.app. We will review within a reasonable period and take necessary actions as appropriate, such as removing content, issuing warnings or restrictions, suspending or terminating accounts;
• Users should ensure that the content they upload or generate is their own original work or have obtained legal authorization, and they shall bear the responsibility for any violation of such obligations;
• If you choose to open uploaded content for others to use (such as photo frames, models and other templates), you authorize other users to use, copy, change, display or generate derivative content within the platform in accordance with these terms;
• If the platform presents third-party content through recommendation algorithms, display or ranking mechanisms, its existence does not mean that we endorse the authenticity, legality or validity of the content.
The platform may remove content that violates regulations or receives reports in accordance with these Terms and applicable laws, and may take measures such as restricting, suspending or terminating services for accounts that have repeatedly violated regulations.
6. Restrictions and risk statements on the use of content
6.1 When you download files from YMI, use templates, or copy content created by other users (hereinafter referred to as UGC), you understand and agree that: unless otherwise provided in the licensing terms, the intellectual property rights of the content do not belong to you; you are responsible for the risks that may arise from the use of the content, and abide by the licensing conditions and restrictions attached to the original author or the platform.
6.2 All UGC is for creation, communication and entertainment purposes only. The platform does not guarantee that the content is free from infringement, risks or necessarily suitable for specific purposes. If your use of UGC infringes upon a third party's copyright or other rights, you shall bear corresponding responsibilities according to law.
6.3 If some content is marked as open source or provided through other licensing methods (such as CC licensing, MIT, etc.), you should abide by the licensing terms and retain the required licensing sources and labels when subsequently using, modifying, publishing and sharing.
7. User information and data security
7.1 When you use YMI services, we may collect and store user information necessary to provide, maintain and protect services (such as account number, subscription status, content usage records, etc.) and handle it in accordance with the "Privacy Policy".
7.2 For information on how we collect, use, store and protect your information, and the rights you can exercise, please refer to the Privacy Policy.
7.3 Your use of this service indicates that you have read these Terms and the Privacy Policy. We will process your personal data in accordance with applicable laws and the methods described in the Privacy Policy.
8. Use of the Code of Conduct
8.1 When using YMI, you agree not to do the following:
• Modify, decompile, and reverse engineer the software of this platform or its content without authorization, unless expressly permitted by applicable law;
• Unauthorized access to this platform or third-party servers, systems, accounts, and databases;
• Use the platform to conduct any behavior that will affect the stability of the system or the rights and interests of other users;
• Delete, hide or change intellectual property statements, trademarks, copyright information, etc. in the platform;
• Violate any applicable laws and regulations in your area.
8.2 You are also prohibited from uploading, transmitting or publishing any of the following content:
• Illegal, offensive, hateful, discriminatory, misleading or invasive of another's privacy or reputation;
• Content that involves criminal conduct, threats of violence, sexual exploitation or may be harmful to children;
• Suspected of infringement of third-party intellectual property (such as copyrights, patents, trademarks, business secrets);
• Unsolicited marketing, spam or other unauthorized publicity;
• Personal information disclosed without the consent of the person concerned;
• Contains viruses, malicious programs or any elements that may disrupt the operation of the Platform;
• Impersonate another person, misrepresent your identity, or misrepresent another person's content.
8.3 If your usage causes excessive system load, resource competition, or otherwise causes substantial impact or economic losses on the operation of this platform, this platform may remind, restrict, suspend or even terminate your account according to the specific circumstances. If the situation involves major damage or malicious behavior, the platform also has the right to take follow-up legal actions in accordance with the law.
9. Limitation of legal liability and risk disclosure
All services provided by this platform are provided on an "as is" and "as available" basis, and there is no guarantee of functional completeness, specific performance, performance or content accuracy.
To the maximum extent permitted by applicable law, the Platform shall not be liable for any direct or indirect losses caused by your use of YMI (or inability to use it), such as loss of profits, loss of data, loss of business opportunities or system interruption, regardless of whether such losses arise from contract, warranty, tort, product defect or other legal theory. Any liability which may not by law be excluded or limited shall not be affected by these Terms.
If force majeure causes platform interruption or service errors, we will be exempted from any resulting liability to the extent permitted by applicable law.
10. Liability
To the extent permitted by law, you shall be responsible for any losses, liabilities, costs and expenses (including reasonable attorneys' fees) that are legally attributable to you in the event of a third-party claim arising out of your use of the Service or Content, the Content you provide, your violation of these Terms, or your infringement of a third-party's rights.
11. The terms of the third-party platform apply
If you download this application through a platform such as Apple App Store or Google Play, you should also abide by the usage policies and terms of that platform. These Terms only apply to the legal relationship between you and YMI; unless otherwise provided in the relevant platform terms or applicable laws, Apple or Google are not responsible for the content, functions or dispute handling of this service.
If the applicable Apple Terms provide that Apple Inc. and its affiliates are third-party beneficiaries of these Terms, your acceptance of these Terms indicates that Apple may assert relevant rights to the extent permitted by those Terms and applicable law.
12. General Terms
You may not transfer or assign any rights or obligations under these Terms, and any unauthorized attempt will be void. We may transfer our rights or obligations under these Terms to affiliates, subsidiaries, or successors that undertake business related to the Service.
Our failure to assert or delay in asserting our rights under any provision does not constitute a waiver of such rights, and we may still assert relevant rights in the future.
If any part of these Terms is held to be invalid or unenforceable, that part shall be enforced to the fullest extent permitted by law and the validity of the remaining provisions shall not be affected.
If there is any discrepancy or inconsistency between the English version and other language versions, the English version shall prevail, but only to the extent permitted by law and the English version has been provided to you.
13. Contact information
If you have any questions about these terms, platform content or usage rights, please contact us through the customer service email: support@ymi.app
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